Engineering Deathmatch http://engineeringdeathmatch.com Two engineers enter, one engineer leaves Tue, 15 Aug 2017 19:48:59 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.5 http://engineeringdeathmatch.com/wp-content/uploads/2015/07/favicon.png Engineering Deathmatch http://engineeringdeathmatch.com 32 32 It’s Click Bait Time (S3E2) http://engineeringdeathmatch.com/2017/08/03/click-bait-time-s3e2/ http://engineeringdeathmatch.com/2017/08/03/click-bait-time-s3e2/#respond Thu, 03 Aug 2017 14:46:37 +0000 http://engineeringdeathmatch.com/?p=327 In this episode, sponsored by 2Ring, our contestants will use 2Ring DASHBOARDS and WALLBOARDS to build a call center dashboard for click bait company Buzz Click Incorporated.  Watch now as Josh Warcop and Erik Peterson battle it out to see who will go home victorious! Don’t forget, you can win […]

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In this episode, sponsored by 2Ring, our contestants will use 2Ring DASHBOARDS and WALLBOARDS to build a call center dashboard for click bait company Buzz Click Incorporated.  Watch now as Josh Warcop and Erik Peterson battle it out to see who will go home victorious!
Don’t forget, you can win fabulous prizes if you find George in the episode. Details can be found at: http://engineeringdeathmatch.com/wheresgeorges3e2

Challenge Details are below:

Buzz Click Incorporated is the world’s second largest producer of click bait links on the Internet.  Recently they purchased 2Ring DASHBOARDS AND WALLBOARDS to gain visibility into their lead hotline call center and you’ll never guess what happened next.  Nothing.  You see, even though 2Ring DASHBOARDS AND WALLBOARDS is quick and easy to set up, all of their staff are focused on taking leads and writing articles for stories like, “What happens when a python discovers a kiddie pool? You’ll never guess,” and so no one was able to take the time to deploy it.  They need you to help build a wallboard layout to give them more visibility into their contact center as well as what’s going on outside the contact center.

 

Wallboards

 

The gear that you will be using in this challenge includes the following:

 

Item Location Authentication
2Ring DASHBOARDS & WALLBOARDS Config Tool URL  http://tworing.cloudapp.net/DW61/Config public

public

2Ring DASHBOARDS & WALLBOARDS Client URL http://tworing.cloudapp.net/DW61/ public

public

 

  • Create a new layout using your initials (use this for every new content you create)
    • This layout should contain the following frames/elements:
      • A scrolling banner, “A public demo of 2Ring Dashboards & Wallboards is available in the cloud – request it at 2Ring.com/DWTrial” – 3 points
        • Make banner continuous without spaces – 1 point
      • Agent State Grid
        • With these 4 columns in this order
          • Agent Name, State, Reason Code, Duration – 1 point
        • Sort the grid by Agent State – 2 points
        • Create a conditional style if state is NotReady – 5 points
      • Create your copy of “Queue Stats (DEMO)” grid and add these two columns
        • Abandoned Rate and Average Talk Time – 2 points
      • ServiceLevel KPI with these thresholds – 4 points
        • Good 85.00%+ = Green
        • Neutral 84.99-70% = Orange
        • Bad 69.99% and below = Red
        • Audible Alert is ON
      • CallsInQueue KPI – 2 points
        • Good 8 and below = Green
        • Bad 9 and above= Red
      • Current weather from Las Vegas using Fahrenheit – 3 points
      • YouTube video – 2 points
    • Create a layout theme with a background type image and assign it to a layout – 5 points

 

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ZertoCon Throwdown (S3E1) http://engineeringdeathmatch.com/2017/07/11/zertocon-throwdown-s3e1/ Tue, 11 Jul 2017 13:08:54 +0000 http://engineeringdeathmatch.com/?p=315 Jeff Mckaughan and Paul Murnane have made it through the preliminary round and it all comes down to this.  They will match off against each other to determine who will reign supreme and take home first place at the first ever ZertoCon episode of Engineering Deathmatch.  Watch to see who […]

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Jeff Mckaughan and Paul Murnane have made it through the preliminary round and it all comes down to this.  They will match off against each other to determine who will reign supreme and take home first place at the first ever ZertoCon episode of Engineering Deathmatch.  Watch to see who wins and don’t forget to look for George in our Where’s George? contest!  Sponsored by Zerto and Echostor.  Here’s the challenge that was provided to our contestants!

The Challenge:

Enterprises and Cloud Providers alike can utilize the Zerto Cloud Manager and Zerto Self Service Portal to configure role-based access control and multi-tenancy. In this challenge you will configure the Zerto Cloud Manager (ZCM) and Zerto Self Service Portal (ZSSP), then perform several ZSSP functions as an end user. Next up, you’ll witness some one-to-many protection, with failover tests to the local site. This showcases various use cases such as local file-level recovery, dev/test of software or patches before production deployments, or recovering from single server or application failure.

Environment Information

  • Your laptop password is “ZertoCon”
  • Use the “EDM 1 Site 01” Remote Desktop shortcut on the challenge laptop to connect to your Zerto Virtual Manager server
    • There is also a Remote Desktop shortcut for Site 02 if needed, but shouldn’t be necessary
  • (Local) Administrator / Zertodata!23
  • Once logged into ZVM, you will find shortcuts on the desktop for the environment, including the local folder with challenge files and environment configuration information
  • The first contestant to complete the challenge steps outlined below correctly wins! Race to the cloud!

The first contestant to complete the challenge steps outlined below correctly wins!

Ready, set, go..

Once connected the to ZVM Remote Desktop session,

  1. Login to Zerto Virtual Manager (ZVM) Site 01
    1. Pair site to ZVM Site 02
  2. Install Zerto Cloud Manager (ZCM) (you are installing on this ZVM – Site 02) using the installer shortcut on the desktop.
  3. Login to the ZCM portal (credentials are different than ZVM) by default)
  4. Add both ZVM sites within ZCM
  5. Create a Zorg on each site for the following “tenants”
    1. Zorg 1
      1. Name: Sales
      2. CRM ID: <blank>
    2. Zorg 2
      1. Name: Support
      2. CRM ID: <blank>
    3. Edit each Zorg and perform the following
      1. Add ZSSP credentials
        1. User: user1 (case sensitive)
        2. Password: password
      2. Add vCenter Cloud Resources from both sites — Each Zorg must have at least 1 network, datastore, and Resource Pool assigned from that site.
        1. Select “ZNest….VSAN….” datastore
        2. Select “VM Network”
  • Select appropriate Resource Pool
  1. Login to each Zerto Self-Service Portal (ZSSP) to create VPGs
  2. Create VPGs. VPGs must be created from the source (protected) VM site.
    1. For each tenant, protect all the tenant VMs as a single VPG, with the remote site as the recovery destination.
      1. (This will be 1 VPG for Sales, and 1 VPG for Support)
      2. Sample VPG naming convention
        1. Site01Sales
        2. Site01Support
        3. Site02Sales
        4. Site02Support
      3. Use specific tenant resources
    2. Within each tenant Zorg, create a multi-VM VPG for all the VMs within the “tenant” (i.e. “Sales” VPG; “Support” VPG) and protect to the remote site
    3. One-to-many VM protection: Now switch over and log into ZVM
      1. ZVM Site 01
        1. Protect the Sales VMs, separately, to the local site
          1. (This will be 2 different VPGs)
        2. ZVM Site 02
          1. Protect the Support VMs, separately, to the local site
            1. (This will be 2 different VPGs)
          2. Perform a Failover Test of one locally replicated VPG for Sales, and one for Support.

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Cisco Live 2017 Filming Dates! http://engineeringdeathmatch.com/2017/06/21/cisco-live-2017-filming-dates/ Thu, 22 Jun 2017 02:06:55 +0000 http://engineeringdeathmatch.com/?p=256 We are just around the corner from Cisco Live and we’ve got a boat load of Engineering Deathmatch episodes that we will be filming there!  Don’t miss out on any of the Engineering Deathmatch action! Monday, June 26th When: 1 PM Where: DevNet Zone Who: Brad Edgeworth versus Jody Lemoine […]

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We are just around the corner from Cisco Live and we’ve got a boat load of Engineering Deathmatch episodes that we will be filming there!  Don’t miss out on any of the Engineering Deathmatch action!

Monday, June 26th

When: 1 PM
Where: DevNet Zone
Who: Brad Edgeworth versus Jody Lemoine
What: Join us for the first ever Engineering Deathmatch white boarding challenge sponsored by Cisco Sparkboard. Contestants will use the Sparkboard to draw out a network design for three remote judges who will choose the design that best meets the criteria of the challenge!

Tuesday, June 27th

When: 1 PM
Where: DevNet Zone
Who: Sankar Nair vs. Josh Anderson
What: Our second Sparkboard white boarding challenge has contestants designing an application flow on the Sparkboard for a new Spark bot application!

Wednesday, June 28th

When: 9 AM
Where: Social Media Lounge
Who: Erik Peterson vs. Josh Warcop
What: 2Ring sponsors their third episode. Contestants will race to complete the challenge first in this rapid fire race to configuration.

 

When: 1 PM
Where: DevNet Zone
Who: Ariel Liguori vs. Gaston Brait
What: Our final episode for Cisco Live brings us back to the Spark Board for a datacenter design white boarding challenge!

 

All episodes will have portions live streamed on our Facebook page.  Check that out here: https://www.facebook.com/EngineeringDeathmatch/

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Deathmatch, LLC Challenges Hybrid Cloud Experts’ Disaster Recovery Prowess at ZertoCON 2017 http://engineeringdeathmatch.com/2017/03/09/zertocon2017/ Thu, 09 Mar 2017 15:55:42 +0000 http://engineeringdeathmatch.com/?p=237 AUSTIN, Texas-March 9, 2017 – Deathmatch, LLC, creator of web TV show Engineering Deathmatch, today announced sponsorship of a new episode of Engineering Deathmatch by Zerto. The episode will be filmed on location at Zerto’s premiere business continuity conference, ZertoCON. “We’re excited to host the Engineering Deathmatch series at ZertoCON […]

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AUSTIN, Texas-March 9, 2017 – Deathmatch, LLC, creator of web TV show Engineering Deathmatch, today announced sponsorship of a new episode of Engineering Deathmatch by Zerto. The episode will be filmed on location at Zerto’s premiere business continuity conference, ZertoCON.

“We’re excited to host the Engineering Deathmatch series at ZertoCON 2017 in an effort to help IT pros challenge their skillsets by outperforming their match opponent, while learning new ‘tricks’ that up their game,” said Gil Levonai, CMO, Zerto. “Though intended to be an immersive and fun experience for attendees to compete for cool prizes, we want to demonstrate the importance of regularly testing your DR capabilities to ensure a high degree of IT resilience that keeps businesses moving forward.”

Zerto provides enterprise-class disaster recovery and business continuity software specifically for virtualized data centers and cloud environments.  They have earned many awards including Cloud Company of the year 2016 SVC Awards, and The Storage Magazine 2016 Products of the Year.  They have multiple times ranked among the fastest growing IT companies according to Deloitte Technology including: Deloitte’s 2016 Technology Fast 500™, and Deloitte’s 2015 and 2014 Technology Fast 50™.

“We are very excited with the addition of Zerto into the Engineering Deathmatch family,” said John Welsh, Founder of Deathmatch, LLC, “We believe that this offers Zerto a great opportunity to raise awareness of their products. Additionally, the new episode will increase the range of technologies featured on Engineering Deathmatch and contribute to growing our audience.”

Additional Resources

Visit the ZertoCON 2017 Website

Visit Zerto’s Website

Zerto’s award winning solution provides enterprises with continuous data replication and recovery designed specifically for virtualized infrastructure and the cloud.  Zerto Virtual Replication is the industry’s first hypervisor-based replication solution for tier-one applications, replacing traditional array-based business continuity and disaster recovery solutions that were not built to deal with the virtual paradigm. For more information, please visit:  http://zerto.com

Deathmatch, LLC is the creator of unique IT focused videos that help companies promote their technologies to new and focused audiences. For ongoing news and future episodes of Engineering Deathmatch, please go to http://engineeringdeathmatch.com

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Cisco Spark and Megabulk! (S2E5) http://engineeringdeathmatch.com/2016/11/18/cisco-spark-megabulk-s2e5/ Fri, 18 Nov 2016 19:01:54 +0000 http://engineeringdeathmatch.com/?p=209 In this episode, sponsored by Cisco DevNet, the contestants are challenged by warehouse store Megabulk to create an application for them to bulk create and add users and rooms to teams to help them collaborate more effectively.  Chad Stachowicz returns from his loss last year to Anthony Holloway seeking redemption, […]

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In this episode, sponsored by Cisco DevNet, the contestants are challenged by warehouse store Megabulk to create an application for them to bulk create and add users and rooms to teams to help them collaborate more effectively.  Chad Stachowicz returns from his loss last year to Anthony Holloway seeking redemption, but Chloe Kauffman wants to make sure he goes home with a second loss.  Who will win?  Watch to find out.

Here are the details of the challenge:

Mega Bulk

Mega Bulk is a new warehouse store that takes bulk buying to a new level.  Ever been to Sam’s Club or Costco and bought three months of toilet paper?  At Mega Bulk, their quantities start at three years!  But ordering all of these mass quantities of goods and getting them to the right place requires a lot of co-ordination between multiple team members.  In order to help with communications, Mega Bulk has decided to use Cisco Spark, but they want a way to easily bulk create new teams as needed.  They need you to help build the application that will bulk add users to teams as they get created for new projects.

Requirements:

In this challenge, the developer will be given a comma-separated template defining the file set up for users (names, email addresses, phone numbers, and assigned teams.)  A program or script should be created that can upload and read in the user info file, then leverage the Spark APIs to automatically create the required teams, rooms and user-association defined in the file.

Criteria:
1. The app will create all unique Teams that appear in the CSV file’s ‘teams’ field

  1. The app will place users into their assigned teams
    3. Each team will have the following same set of rooms created: Organization Chat, Team Chat, Customer Chat
    4. Each user will be placed into the three rooms in each team they are a member of.

 

Your application will be judged complete when you can take a user file provided and import users from that file into the appropriate teams and rooms defined within the file.

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2Ring Cisco Live Edition (S2E4) http://engineeringdeathmatch.com/2016/10/07/2ring-cisco-live-edition-s2e4/ Fri, 07 Oct 2016 13:38:10 +0000 http://engineeringdeathmatch.com/?p=199 What happens when you mix 2Ring GADGETS for Cisco Finesse, 2Ring DASHBOARDS and WALLBOARDS, an Elvis Cape, Las Vegas, and Engineering Deathmatch?  The next episode of Engineeing Deathmatch of course!  In our second episode focusing on 2Ring, contestants Brad Clarke and Josh Kittle battle to see who has the configuration […]

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What happens when you mix 2Ring GADGETS for Cisco Finesse, 2Ring DASHBOARDS and WALLBOARDS, an Elvis Cape, Las Vegas, and Engineering Deathmatch?  The next episode of Engineeing Deathmatch of course!  In our second episode focusing on 2Ring, contestants Brad Clarke and Josh Kittle battle to see who has the configuration chops to help out the National Gasket and O-Ring museum.  Who will come out on top in our first ever timed match?  You’ll have to watch to find out!

Want to see what the contestants had to do in order to win this match?  Read on:

 

Gaskets

The National Gasket and O-Ring museum in Bucksnort, TN has had such an increase in attendance that they have decided to require visitors to reserve time to visit the museum.  They have created two call center teams, one focused on scheduling appointments of visitors that call in and one that is dedicated to answering calls from philanthropist gasket owners that would like to donate pieces to the museum.  The museum staff need to implement 2Ring GADGETS for Cisco Finesse and 2Ring DASHBOARDS & WALLBOARDS in order to increase the effectiveness of each of these teams and allow a greater level of collaboration and accountability.  They have hired you to configure their 2Ring environment so they can bring the magic of gaskets to the rest of the world.

The gear that you will be using in this challenge includes the following:

Device IP Address Authentication
Communications Manager 10.255.107.211 engdm

pw:cisco

Contact Center Express 10.255.107.212

poda-uccx.engineeringdeathmatch.com

engdm

pw:cisco

Pod Computer (to install compact agent) 10.255.107.213 Computer User: Admin

Computer PW: engdeathmatch

 

Other handy information:

Item Location Authentication
2Ring Files for editing \\10.255.107.10\c$\inetpub\wwwroot\deathmatch 10.255.107.217\administrator

Pw: EngD3athmatch!

2Ring GADGETS URL http://10.255.107.10/deathmatch/gadgets 10.255.107.217\administrator

Pw: EngD3athmatch!

2Ring DASHBOARDS and WALLBOARDS URL http://10.255.107.10/deathmatch/dw admin

Pw: admin

IVR Extension 1111 n/a

 

Contact Center Agents:

User ID Password Extension
bwayne cisco 1000
dprince cisco 1001

 

Tasks to Complete:

  • Assign Bruce Wayne to the reservations team and Diana Prince to the curator team within UCCX and then use those teams for different gadgets as defined below.
  • For each team:
    • Create a Finesse tab for 2Ring TEAM Gadget – 3 points
    • Create a Finesse tab for 2Ring BROWSER Gadget – 3 points
    • Set 2Ring infoPANEL Gadget as persistent Gadget – 5 points
    • Add CallHistory view to profile app in TEAM Gadget – 12 points
  • Bruce Wayne
    • TEAM Gadget, only shows agents from his team (no other teams), and only agents who are currently logged in (hide those that are offline) – 3 points
    • Configure button in infoPANEL – transfer to IVR – 6 points
    • Configure CallVariable editor
      • Allow agents to select value for CallVariable X using list of options (dropdown) – 10 points
      • Allow agent edit CallVariable Y using free text box. – 10 points
    • Diana Prince
      • TEAM Gadgets shows all teams – 3 points
      • Configure 2Ring ORCHESTRATOR (workflow) so on an incoming call it would do:
        • Take user to BROWSER tab in Finesse no matter where in Finesse agent is – 3 points
        • Use CallVariable X to create Bing tab and navigate Bing search engine to results – 7 points
        • Show message with caller number in infoPANEL like “Incoming call from 123456789” – 4 points
      • Once agent log ins to Finesse, automatically open/load 2Ring DW layout – no login required – 10 points
    • DW tasks

 

When all of the requirements above are met, you have successfully completed this challenge and can ask the Deathmatch proctor to validate your work.

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It’s Tropo Time! (S2E3) http://engineeringdeathmatch.com/2016/09/08/tropo-time-s2e3/ Thu, 08 Sep 2016 14:47:11 +0000 http://engineeringdeathmatch.com/?p=193 Brony Time is the premiere party bus company for Bronies.  They have had a huge influx of customers and are asking the engineers to create a fully functional reservation for their party bus system.  Jeffrey Gisin and Robert Shade match up to see who can help the Bronies get to […]

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Brony Time is the premiere party bus company for Bronies.  They have had a huge influx of customers and are asking the engineers to create a fully functional reservation for their party bus system.  Jeffrey Gisin and Robert Shade match up to see who can help the Bronies get to where they are going.

In this episode, sponsored by Cisco DevNet, contestants will create scripts that interact with the Cisco Tropo API to provide an application that leverages phone and SMS interactions to create reservations IVR.  Want to see if you can compete with our challengers?  Sign up for a free developer account at tropo.com.

Here are the challenge details:

Brony Time

Brony Time is Las Vegas’ premier party bus for adult male fans of the show My Little Pony. With demand at an all-time high and a high profile Brony convention coming to town, they have an urgent need to deploy a reservation system to keep up with demand. They are asking you to develop a Tropo application to automate the reservation process and take calls from customers to reserve their spot on one of their buses. If you can get this done in time for them, they will even offer to get you a costume of your favorite character and entrance to the convention.

Requirements:

Build a reservation system with Tropo that allows callers to schedule a ride on the bus. Brony time has two buses that run every hour and seat up to three people (those costumes take up a bit of space!). Reservation system should do the following:

  1. Ask callers if they want a reservation for today or tomorrow, currently Brony Time does not schedule further out than that, but even though the system asks for today or tomorrow, it should record the date.  (“Welcome to Brony time, what time would you like to schedule a ride on the bus?”)
  2. Ask what time the caller would like to schedule a pickup for (Brony Time picks up every hour from 6PM to 11PM)
  3. Check the schedule of available bus seats.  If no seats are available during that time, check the hour before and hour after and if seats are available, offer them those times instead.
  4. If any seats are available at that time, ask the caller for the costume that they will be wearing.  Valid options will be from a list including:
  • Twilight Sparkle
  • Applejack
  • Fluttershy
  • Rarity
  1. If someone else is wearing the same costume on one bus and seats are available on the other bus, schedule them to ride on the second bus, otherwise schedule them for any available seat.
  2. Confirm their reservation and offer to tell them what other characters they are traveling with (if anyone else is on their bus)
  3. When they are done, text the caller back with reservation details.

 

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APIC-EM Edition (S2E2) http://engineeringdeathmatch.com/2016/08/15/apic-em-edition-s2e2/ Mon, 15 Aug 2016 14:36:01 +0000 http://engineeringdeathmatch.com/?p=188 Find Yourself Adventures has a problem.  While their signature product involves them dropping people in the woods to have them “find themselves” by making it out of the woods with nothing but the close on their back, they are having troubles finding components of their network.  Luckily, they have a […]

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Find Yourself Adventures has a problem.  While their signature product involves them dropping people in the woods to have them “find themselves” by making it out of the woods with nothing but the close on their back, they are having troubles finding components of their network.  Luckily, they have a Cisco APIC-EM controller installed in there environment to help out.  Our contestants have been challenged to configure an application that will interface with the APIC-EM API to build a network map with some specific requirements on how it will handle the data.

Swati Ardeshna faces off against Amey Patil in this episode of Engineering Deathmatch sponsored by Cisco DevNet!

The challenge scenario for this episode can be found here: http://engineeringdeathmatch.com/docs/S2E2-APICEM.pdf

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Schedule for Cisco Live 2016 http://engineeringdeathmatch.com/2016/06/29/schedule-cisco-live/ Wed, 29 Jun 2016 23:52:42 +0000 http://engineeringdeathmatch.com/?p=176 With four episodes filming at Cisco Live, we thought that maybe a schedule was in order so that you didn’t miss any of the exciting Deathmatch action!  If you’re going to be at Cisco Live, make sure to drop by and check out what our competitors are doing! Monday, July […]

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With four episodes filming at Cisco Live, we thought that maybe a schedule was in order so that you didn’t miss any of the exciting Deathmatch action!  If you’re going to be at Cisco Live, make sure to drop by and check out what our competitors are doing!

Monday, July 11th

1:00 PM : DevNet Zone

Amey Patil will take on Swati Ardeshna with a challenge focusing on network automation using APIC-EM

 

Tuesday, July 12th

9:00 AM : Social Media Central

Josh Kittle and Brad Clarke battle for supremacy in our second ever 2Ring focused match.

1:00 PM : DevNet Zone

Robert Shade and Jeff Gisin compete to develop custom telephony applications using Tropo.

 

Wednesday, July 13th

1:00 PM : DevNet Zone

Returning Engineering Deathmatch competitor Chad Stachowicz faces off against Chloe Kauffman in a match focusing on Cisco Spark APIs.

 

It looks like it’s going to be a great week at Cisco Live, a lot of talented engineers are set up and ready to compete!  If you’re not able to be there, make sure to check out our Facebook and Twitter accounts as we will be live streaming some of the episodes at the event.  We look forward to seeing everyone there!

 

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Spark API Edition (S2E1) http://engineeringdeathmatch.com/2016/05/17/spark-api-edition-s2e1/ Tue, 17 May 2016 15:43:34 +0000 http://engineeringdeathmatch.com/?p=168 For this match, the contestants are challenged to create a bot within Cisco Spark that can start and manage a Twitter contest.  Contestants will need to integrate via the Cisco Spark API as well as the Twitter API in order to be successful.  Nick Marus and Ryan Huff face off in this […]

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For this match, the contestants are challenged to create a bot within Cisco Spark that can start and manage a Twitter contest.  Contestants will need to integrate via the Cisco Spark API as well as the Twitter API in order to be successful.  Nick Marus and Ryan Huff face off in this first ever API focused match, brought to you by Cisco Spark.  To sign up for a free Spark account, go to http://www.ciscospark.com.  To learn more about the RESTful APIs used in this episode, visit: http://developer.ciscospark.com.

Scenario details can be found here: http://engineeringdeathmatch.com/docs/S2E1-SparkAPI.pdf

To view the code that the winning solution used, visit:  https://github.com/nmarus/flint-twitter-campaign

 

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